1. Information We Collect
1.1 Information You Provide Through Contact Forms
When you contact us, we may collect:

• Your name

• Your email address

• Your phone number (optional)

• The content of your message

• Any additional information you choose to share

We understand that some messages may include sensitive or emotional information. We treat all submissions with care and confidentiality.
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1.2 Donation Information
If you make a donation, we may collect:

• Your name

• Your email address

• Donation amount

• Payment details (processed securely by our payment provider — we do not store card details)

All donation transactions are handled through secure third‑party payment processors.
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1.3 Technical Information
We may collect:

• IP address

• Browser type

• Device information

• Pages visited

This helps us maintain website performance and security.
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1.4 Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings.
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2. How We Use Your Information
We use your information to:

• Respond to your enquiry

• Process donations

• Provide information you request

• Improve our website

• Maintain security and prevent misuse

We never sell your personal information.
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3. How Long We Keep Your Information

• Contact form submissions: up to 12 months, unless ongoing communication requires longer

• Donation records: retained for legal and financial compliance (typically 6 years)

• You may request deletion of non‑financial data at any time

4. Data Storage & Security



​5. Your Rights (UK GDPR)
You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent

• Object to certain types of processing

To exercise these rights, contact us at: EMAIL
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6. Links to External Websites
We may link to adoption partners, veterinary services, or donation platforms. We are not responsible for their privacy practices.
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7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
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8. Contact Us
If you have any questions about this Privacy Policy, please contact: EMAIL